Terms of Service

Store-Specific Service Terms

Within YETI's customer protection standard, questions about these Terms may be sent to Support@picniccoolers.shop, 603-809-5506, or 148 Portsmouth St, Concord, New Hampshire, 03301, United States.

Our customer protection standard makes the position clear: standard shipping for U.S. orders is free. YETI describes its customer protection standard in these terms: orders are in ordinary circumstances processed in 1–2 business days and estimated carrier transit is 4–6 business days after dispatch. Customers relying on this customer protection standard should understand that these timeframes are estimates, not guarantees.

YETI describes its customer protection standard in these terms: a customer may request a no-reason return or exchange within 30 days after delivery. Customers relying on this customer protection standard should understand that yETI pays approved return shipping and provides a prepaid label or equivalent arrangement. The applicable customer protection standard is as follows: approved refunds are issued to the original payment method within 5–10 business days after the returned item is received, inspected, and approved. On this point, the customer protection standard confirms that custom or personalized products, clearance items, gift cards, and opened intimate or hygiene-sensitive goods are not returnable unless defective or applicable law requires otherwise.

Customers relying on this customer protection standard should understand that payment is processed in U.S. dollars (USD) through the methods displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. The applicable customer protection standard is as follows: an order may be cancelled before shipment; after shipment, the Refund Policy applies. On this point, the customer protection standard confirms that taxes are charged when required by applicable law. For a clear understanding of this page, the Refund, Shipping, Payment, Privacy, Contact, About, and FAQ pages form part of these Terms.

Verified Business Information
For a clear understanding of this page, this customer protection standard is issued for YETI, operated by YETI.
Write to us at: 148 Portsmouth St, Concord, New Hampshire, 03301, United States
Email our team: Support@picniccoolers.shop
Call our team: 603-809-5506
Customer support is available Monday to Friday, 9:00 AM–5:00 PM (America/Chicago)